Privacy
Policy

Effective Date: September 1, 2026

Category 1 Music, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://category1music.com, purchase products, communicate with us, subscribe to communications, participate in promotions, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Information you provide directly, including:

• Name;
• Email address;
• Mailing address;
• Telephone number;
• Billing or shipping information;
• Account information;
• Information submitted through contact forms;
• Newsletter or mailing-list preferences;
• Customer-service communications; and
• Other information you voluntarily provide.

Transaction information, such as purchases, orders, payment status, products purchased, and shipping information.

Payment-card information may be processed directly by our payment providers. We generally do not receive or store complete payment-card numbers.

Automatically collected information, which may include:

• IP address;
• Browser and device type;
• Operating system;
• Pages viewed;
• Referring websites;
• Approximate geographic information;
• Date and time of visits;
• Website interaction information; and
• Similar technical information.

2. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, measure advertising or marketing effectiveness, and improve our services.

Some third-party services we use may place their own cookies or similar technologies on your device.

Depending on your location and applicable law, you may have choices regarding certain cookies or tracking technologies.

3. How We Use Information

We may use information we collect to:

• Operate and maintain the Site;
• Process purchases and deliver products;
• Respond to inquiries and customer-service requests;
• Communicate with you about orders, services, events, releases, and promotions;
• Send newsletters or marketing communications where permitted;
• Administer contests, promotions, or other programs;
• Understand how our Site and services are used;
• Improve our website, music, products, and services;
• Detect, prevent, and investigate fraud, abuse, and security incidents;
• Comply with legal obligations; and
• Protect our rights, property, users, artists, employees, and business.

4. Marketing Communications

If you subscribe to our mailing list, we may send you information about artists, music, releases, merchandise, events, promotions, and Company news.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the message or by contacting us at support@category1music.com.

Even if you opt out of marketing communications, we may continue to send transactional or administrative communications, such as order confirmations, security notices, or important service announcements.

5. How We Share Information

We may share information with service providers and business partners who help us operate our business, including providers of:

• Website hosting;
• E-commerce and payment processing;
• Shipping and fulfillment;
• Email and marketing services;
• Analytics;
• Advertising;
• Customer support;
• Information technology and security; and
• Other business services.

These providers are authorized to use information only as reasonably necessary to provide services to us or as otherwise permitted by law.

We may also disclose information:

• When required by law or legal process;
• To protect our rights, property, or safety;
• To prevent fraud or other unlawful activity;
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; or
• With your consent or at your direction.

6. Artists, Songwriters, and Business Contacts

If you are an artist, songwriter, producer, manager, publisher, business partner, or other professional contact, we may collect and maintain information necessary to manage our professional relationship with you.

This may include contact information, contractual information, payment information, tax documentation, royalty information, performance or release information, and communications.

Information maintained for contractual, accounting, royalty, tax, legal, or business-administration purposes may be retained for as long as reasonably necessary to fulfill those purposes and applicable legal obligations.

7. Children’s Privacy

The Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under the applicable legal age without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us at support@category1music.com.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and financial records, fulfill contractual obligations, resolve disputes, enforce agreements, comply with legal requirements, and otherwise fulfill the purposes described in this Policy.

Retention periods may vary depending on the type and purpose of the information.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

• Know or access information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Request a copy of certain information;
• Opt out of certain marketing or data-processing activities; and
• Appeal a privacy-rights decision where required by law.

To exercise applicable rights, contact us at support@category1music.com.

We may need to verify your identity before completing certain requests. We will respond to requests as required by applicable law.

11. State-Specific Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

The availability and scope of those rights depend on the law applicable to you and whether the Company is subject to that law.

Nothing in this Policy limits privacy rights that cannot lawfully be waived.

12. Third-Party Websites and Services

Our Site may link to third-party websites and services, including streaming platforms, social-media platforms, retailers, ticketing services, and other websites.

This Privacy Policy does not govern information collected directly by those third parties. We encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated version on the Site with a revised Effective Date.

14. Contact Us

For privacy questions or requests, contact:

CATEGORY 1 MUSIC, LLC
support@category1music.com